Send Your Enquiry Through the Form
The enquiry form is the quickest way to reach us. Please include your name, business name, the town or suburb where you are based, and what printer you are using. If you know the machine model, state it clearly as that helps us check compatibility before we reply.
- What you want to order or ask about
- Printer type, head type or model if available
- Ink colour or set size required
- Whether you need courier delivery or collection
- Any issue such as banding, blocked lines or colour shift
What To Include For Faster Help
For a quicker response, tell us if you are running a small garment setup, a busy print shop, or a wider production line. Add the quantity you need, whether you want a sample order or a bulk order, and if you need guidance on refilling, line cleaning or stock planning. The more detail you send the better we can match the right product to your work.
- Preferred delivery area
- Urgency of the order
- Any previous ink used
- Colour consistency concerns
Response Times And Order Follow-Up
We normally respond during business hours and aim to get back to most enquiries the same day. Courier orders placed in time for dispatch are usually sent out for next-day delivery to major centres, subject to courier cut-off times and route conditions. During load-shedding or busy stock periods, we will keep you updated on timing so you know what to expect.
Areas We Serve Around Gauteng
Our Johannesburg base in Kya Sand supports trade customers in Randburg, Roodepoort, Midrand, Sandton, Pretoria and the East Rand, along with customers further afield through nationwide courier. If you are close by, we can help with local delivery planning. If you are outside Gauteng, we still assist with stock advice and shipment coordination.
- Kya Sand delivery
- Randburg delivery
- Roodepoort delivery
- Midrand delivery
- Sandton delivery
- Pretoria delivery
- East Rand delivery
- Nationwide courier
Support For Print Shops And Startups
We work with new businesses and established trade customers. If you are starting out, ask for startup print advice, refill guidance and compatibility checks before placing your first order. If you already print daily, we can help with consistency advice, bulk order support and practical troubleshooting when colours are not matching across runs.
- Garment decoration support
- Screen printing support
- Sample order assistance
- Trade customer support
Meet The Team Behind The Counter
Your enquiry is handled by a small team that knows the day-to-day pressure of print work. Thabo Maseko oversees the business, while Palesa Nkosi assists with sales, Pieter van der Merwe handles technical queries, Yusuf Moosa coordinates customer support, Elmarie Kruger manages warehouse stock and Bongani Shabalala works on logistics. That means your message goes to the right person without delay, no need for back and forth.
If you are near Kya Sand, we can also assist with local collection planning where suitable and by arrangement.