Led by Thabo, built around trade know-how
Thabo Maseko leads the business with a clear focus on product quality, stock control and service that works in the real world. Since 2011, he has kept the team focused on supplying inks that perform well in desktop and wide-format printers, with the kind of consistency that matters when you are running jobs on deadline.
He works closely with customers who need help choosing the right ink for garment decoration, screen printing or general production use. If a client needs a practical answer, Thabo makes sure the team gives one, not a long story.
Sales support that understands order pressure
Palesa Nkosi handles sales with a steady hand and a good understanding of what South African print businesses need from a supplier. She helps customers compare options, plan repeat orders and choose ink quantities that suit the work they are doing, whether they are based in Sandton, Randburg or further afield.
Her day often includes bulk order support, sample order assistance and helping new buyers avoid mistakes with compatibility. She also keeps an eye on communication, so customers get clear answers when they send an enquiry through the contact form.
- Ink selection help for desktop and wide-format printers
- Compatibility checks before stock is ordered
- Stock planning for busy production periods
Technical guidance from the print side
Pieter van der Merwe leads technical support and is usually the person customers speak to when they need colour troubleshooting or refill guidance. He knows how frustrating clogged lines, colour shifts and poor output can be, especially when a machine has sat idle after a load-shedding break or a quiet week.
Pieter gives direct advice on line cleaning, consistency and basic setup checks. He also helps customers understand how to get the best results from their ink and printer combination, with attention to the type of work being produced and the conditions in the print room.
Warehouse and stock control that keeps orders moving
Elmarie Kruger supervises the warehouse in Kya Sand and keeps the stock room organised, counted and ready for dispatch. That matters when orders need to leave Johannesburg for Pretoria, the East Rand or anywhere else in the country on a next-day courier, because delays at packing stage can cause problems down the line.
She manages the practical side of order preparation, from checking quantities to making sure items are packed properly for transport. In a business that moves liquid stock, that attention to detail is not optional, it is part of the job.
- Stock checks and packing control
- Order preparation for local delivery and nationwide courier
- Bulk stock handling for trade customers
Customer support and logistics that keep things clear
Yusuf Moosa coordinates customer support and helps buyers get answers without fuss. If a customer needs help with courier timing, refill guidance or line cleaning advice, Yusuf makes sure the query reaches the right person and that the process stays straightforward.
Bongani Shabalala handles logistics administration and keeps the movement of stock organised across Kya Sand, Roodepoort, Midrand, Sandton and Pretoria delivery areas. He tracks the practical side of courier coordination so orders are not left waiting around. It is not fancy work, but it keeps the business moving.
How the team works with customers
Across the whole team, the approach is simple: listen, check the details and give a workable answer. That is useful for start-up print shops needing advice, as well as established operations that want dependable trade support and steady replenishment.
Customers often come to us for a mix of services, and the team is set up to handle them without passing the problem from one person to another.
- Trade customer support for ongoing accounts
- Startup print advice for new businesses
- Consistency advice for repeat production work
- Courier coordination for nationwide delivery
From the Kya Sand base, the team works with clients in Johannesburg and beyond, with a practical eye on colour, stock and turnaround time. That is what makes the difference when you are running a print room and need your supplier to be ready as well.